Frequently Asked Questions
We offer free shipping for any purchase made at kemptskin.com (Alaska and Hawaii shipping costs will be calculated at checkout).
We want you to love our products as much as we do, but we get that sometimes things don’t work out. If you’re not completely satisfied with your new goodies, we will gladly accept returns placed within 30 days. Please reach out to email@example.com with your order number, and we'll take care of the rest.
We currently don't make exchanges. If you are not satisfied we can return your order. Please see our return policy above.
Currently, we ship domestically to the 50 states within the U.S.
With standard shipping, in-stock orders will arrive to most parts of the continental U.S. in 3-5 business days. All of our shipments are via USPS and ship from our NJ warehouse. Our products are made in the USA with globally sourced components as a result product delays may occur. Customers will be notified via email of potential delays and will have the option to request a refund.
We’ll send you an email with a link to your tracking info once your new favorite products have been shipped out! Any additional questions? Email us! firstname.lastname@example.org.
If you have any questions, concerns or wanna chat, please email us at email@example.com.